Are reservations necessary?
Yes, during our peak season April-November, we suggest you call us at least 2-3 weeks ahead of time for a bouncer and as much as 3-6 months ahead of time if you are planning a large event such as a school or church carnival, company picnic, or community event. The earlier you book, the greater your selection.
We are happy to work with you to ensure that you can get equipment that meets your needs. Give us a call and ask what's available! We do sell out on many summer weekends. We are able to be much more flexible on weekdays and in the off-season, December- March.
Is there a deposit required?
For back yard parties we do not require a deposit. However, we do require a credit card on file to reserve your event.
Do you deliver and set up?
Absolutely! Our courteous drivers will deliver and set up your jumper and insure that it is clean and in good working condition well before your party starts and come back to take it down after the party is over. Set up normally takes about 15-30 minutes. This service is included in your rental cost.
What kind of power is required?
A standard 110 (20 amp) household outlet works just perfect. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the inflatable's should be no more than 80ft from that outlet. If you would like to set up a bouncer at a park or other place without an electrical outlet within 80ft, let us know and we can arrange to use a generator for an additional charge. If you would like to provide your own generator, it must provide at least 3,000 watts.
What type of surface does the Jumper require?
The safest surface is a level grassy area. However, we can set up on concrete or carpet. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper anchors for your event. We cannot set up on gravel or any other abrasive surface. Make sure there will be easy access to the set up site for the delivery. Clean up any sticks, rocks, doggie piles, and any other debris around the site. Make certain there is access to a dedicated circuit within 80 feet of the site.
Can I have my party at a Park?
Yes. Bounce houses are great for parks. Some cities require that you have reservations in order to have an inflatable at the park. Also, almost all cities require the bounce company provide a Certificate of Insurance to the Park and Rec. Dept. before the event. Just give us a week in advance and we will take care of the rest. Also check to see if electricity will be available, if not we can arrange for a generator for an additional charge.
How do I reserve my Jumper?
Simple! Once you have chosen your inflatable, you can reserve here or call us at 469-633-1500.
What payment methods to you accept?
We accept cash or check upon delivery of your inflatable. However, we do require a credit card on file.
What if I have to cancel?
You may cancel your event up to 3 days prior to your event. However, there is a $25 cancellation fee. Cancellation within 3 days will be charged at the full rate since we cannot book that equipment any longer. Weather cancellations may be done within one day of the event and do not incur any cancellation fees.
What are my responsibilities as the renter of the inflatable?
You will have to assign a responsible Adult to supervise the children while the inflatable is in use. This Adult must know all the safety rules and make sure they are carried out. You are responsible for the safety of the children and for the care of the equipment. You will receive a full safety briefing upon delivery.
What do I expect on Rental Day?
The delivery of your inflatable depends on when your party is starting and our area of delivery for that day. Our goal is to have your jumper ready at least ½ hour to 1 hour prior to the arrival of your first guest.
Upon arrival, we will discuss placement options specific to your yard, hand you the rental agreement for your review and begin setting up the inflatable. After we set up your inflatable, we will go over any questions you have in regards to the rental agreement. Once reviewed, we will accept your payment do a "walk-around" to go over the jumper's safety points and the blower mechanism with you.
At the end of your party, we will come back, pack the unit for you, and take a moment to see how your day went.